As stated by te EIB, the project concerns the Madrid City of Justice that will integrate in one single place all judicial bodies and services that are under the competences of the Autonomous Region of Madrid (Comunidad Autónoma de Madrid) and will constitute the largest single site dedicated to justice in Europe.

The main objective of the project is to improve the quality of the public service of the Administration of Justice, also pursuing the following objectives:

-Centralise the judicial buildings in the same headquarters, solving the space deficit and the aging of some of the current buildings
-Generate reserve spaces, in order to cater for future extensions of the judicial administration in Madrid
-Improve the effectiveness and functioning of the judicial bodies, eliminating the reduction in the operability of the Administration of Justice derived from the dispersion of the judicial offices
-Provide modern and functional infrastructures to the judicial bodies of Madrid, so legal officers can carry out their activities with the best possible quality parameters
-Protect victims of crimes and the privacy of users, implementing spaces for specific attention and separation of circulations between detainees, officials and the public
-Creation of fully accessible judicial infrastructure, without architectural barriers and with the implementation of the necessary measures to achieve universal accessibility in judicial buildings, which allows effective access to justice for all persons with disabilities, under equal conditions as the rest of the users of this essential public service
-Optimise resources by reducing the costs associated with the lease of the buildings, the maintenance and upkeep of the facilities, as well as the costs associated with common services, through the configuration of a single project that enables the achievement of efficiency gains by managing all the lifecycle costs of a single infrastructure
-Contribute to achieving the objectives of budgetary stability or financial sustainability, promoting in the long term a reduction in costs derived from the operational functioning of the service

No project contacts available at the time of disclosure.

Client - Comunidad Autonoma de Madrid:

Phone: +34915804260
Email: atencionalciudadano@012.madrid.org
Website: www.comunidad.madrid

ACCESS TO INFORMATION

You can submit an information request for project information at: https://www.eib.org/en/infocentre/registers/request-form/request-form-default.htm

ACCOUNTABILITY MECHANISM OF EIB

The EIB Complaints Mechanism is designed to facilitate and handle complaints against the EIB by individuals, organizations or corporations affected by EIB activities. When exercising the right to lodge a complaint against the EIB, any member of the public has access to a two-tier procedure, one internal - the Complaints Mechanism Office - and one external - the European Ombudsman. A complaint can be lodged via a written communication addressed to the Secretary General of the EIB, via email to the dedicated email address: complaints@eib.org, by completing the online complaint form available at the following address: http://www.eib.org/complaints/form via fax or delivered directly to the EIB Complaints Mechanism Division, any EIB local representation office or any EIB staff. For further details, check: http://www.eib.org/attachments/strategies/complaints_mechanism_policy_en.pdf

When dissatisfied with a complaint to the EIB Complaints Mechanism, citizens can then turn towards the European Ombudsman. A memorandum of Understanding has been signed between the EIB and the European Ombudsman establishes that citizens (even outside of the EU if the Ombudsman finds their complaint justified) can turn towards the Ombudsman on issues related to 'maladministration' by the EIB. Note that before going to the Ombudsman, an attempt must be made to resolve the case by contacting the EIB. In addition, the complaint must be made within two years of the date when the facts on which your complaint is based became known to you. You can write to the Ombudsman in any of the languages of the European Union. Additional details, including filing requirements and complaint forms, are available at: http://www.ombudsman.europa.eu/atyourservice/interactiveguide.faces