According to the Bank’s website, the proposed operation aims at supporting green investments for the renewal of urban and interurban mobile assets for the provision of services under public services contracts (e.g. bikes, buses, coaches, rail vehicles, metros, trams) as well as investments in digitalisation primarily in France and across Europe.

The proposed operation is a multi-country framework loan, in support of both public and private entities' investments in the renewal and decarbonisation of urban and interurban mobile assets for the provision of services under public services contracts (e.g. bikes, buses, coaches, rail vehicles, metros, trams, rolling stock renewals) as well as investments in digitalisation (Mobility as a Service (MaaS) platforms, ticketing systems) primarily in France and across Europe.

The operation will contribute to the deployment of Alternative Fuels vehicles operated under a public service obligation contract and mainly targets zero-emission buses (electricity and hydrogen) and the associated infrastructure needs, such as charging and refuelling, software and IT systems. Renewal of other urban and interurban public transport vehicles (rail rolling stock, metros and tramways) will also be eligible for financing.

No contact information provided at the time of disclosure.

ACCESS TO INFORMATION

You can submit an information request for project information at: https://www.eib.org/en/infocentre/registers/request-form/request-form-default.htm

ACCOUNTABILITY MECHANISM OF EIB

The EIB Complaints Mechanism is designed to facilitate and handle complaints against the EIB by individuals, organizations or corporations affected by EIB activities. When exercising the right to lodge a complaint against the EIB, any member of the public has access to a two-tier procedure, one internal - the Complaints Mechanism Office - and one external - the European Ombudsman. A complaint can be lodged via a written communication addressed to the Secretary General of the EIB, via email to the dedicated email address: complaints@eib.org, by completing the online complaint form available at the following address: http://www.eib.org/complaints/form via fax or delivered directly to the EIB Complaints Mechanism Division, any EIB local representation office or any EIB staff. For further details, check: http://www.eib.org/attachments/strategies/complaints_mechanism_policy_en.pdf

When dissatisfied with a complaint to the EIB Complaints Mechanism, citizens can then turn towards the European Ombudsman. A memorandum of Understanding has been signed between the EIB and the European Ombudsman establishes that citizens (even outside of the EU if the Ombudsman finds their complaint justified) can turn towards the Ombudsman on issues related to 'maladministration' by the EIB. Note that before going to the Ombudsman, an attempt must be made to resolve the case by contacting the EIB. In addition, the complaint must be made within two years of the date when the facts on which your complaint is based became known to you. You can write to the Ombudsman in any of the languages of the European Union. Additional details, including filing requirements and complaint forms, are available at: http://www.ombudsman.europa.eu/atyourservice/interactiveguide.faces