Contribute Information
Can you contribute information about this project?
Contact the EWS Team
From the EIB's website:
L'opération concerne la première phase de la restructuration du réseau de bus de Dakar. Elle porte sur 14 lignes prioritaires et comprend l'acquisition de 380 bus à gaz naturel, la construction de deux dépôts, la mise en place des systèmes de billettique et de gestion et contrôle du réseau ainsi que l'aménagement d'axes routiers sur une longueur totale de 30 km.
Le projet devrait améliorer la qualité de l'offre de transport en commun à Dakar. Du fait d'une meilleure hiérarchisation du réseau de transport en commun et de la modernisation du parc de bus, ses résultats attendus sont en termes de gains de temps de voyage et d'attente pour les usagers, d'une moindre congestion routière, d'une amélioration de l'accessibilité aux lieux d'études et de travail, d'une meilleure performance environnementale, notamment en termes de réduction des émissions polluantes, de gaz à effet de serre et d'accidents routiers et, in fine, d'une meilleure efficacité opérationnelle avec une baisse attendue des coûts d'exploitation.
Translated with DeepL:
The operation concerns the first phase of the restructuring of the Dakar bus network. It covers 14 priority routes and includes the acquisition of 380 natural gas buses, the construction of two depots, the installation of ticketing and network management and control systems, and the development of 30 km of roads.
The project is expected to improve the quality of public transport services in Dakar. Due to a better prioritization of the public transport network and the modernization of the bus fleet, the expected results are in terms of travel and waiting time savings for users, less road congestion, improved accessibility to places of study and work, better environmental performance, particularly in terms of reducing pollutant emissions, greenhouse gases and road accidents, and, ultimately, better operational efficiency with an expected reduction in operating costs.
No project contacts available at the time of disclosure.
ACCESS TO INFORMATION
You can submit an information request for project information at: https://www.eib.org/en/infocentre/registers/request-form/request-form-default.htm
ACCOUNTABILITY MECHANISM OF EIB
The EIB Complaints Mechanism is designed to facilitate and handle complaints against the EIB by individuals, organizations or corporations affected by EIB activities. When exercising the right to lodge a complaint against the EIB, any member of the public has access to a two-tier procedure, one internal - the Complaints Mechanism Office - and one external - the European Ombudsman. A complaint can be lodged via a written communication addressed to the Secretary General of the EIB, via email to the dedicated email address: complaints@eib.org, by completing the online complaint form available at the following address: http://www.eib.org/complaints/form via fax or delivered directly to the EIB Complaints Mechanism Division, any EIB local representation office or any EIB staff. For further details, check: http://www.eib.org/attachments/strategies/complaints_mechanism_policy_en.pdf
When dissatisfied with a complaint to the EIB Complaints Mechanism, citizens can then turn towards the European Ombudsman. A memorandum of Understanding has been signed between the EIB and the European Ombudsman establishes that citizens (even outside of the EU if the Ombudsman finds their complaint justified) can turn towards the Ombudsman on issues related to 'maladministration' by the EIB. Note that before going to the Ombudsman, an attempt must be made to resolve the case by contacting the EIB. In addition, the complaint must be made within two years of the date when the facts on which your complaint is based became known to you. You can write to the Ombudsman in any of the languages of the European Union. Additional details, including filing requirements and complaint forms, are available at: http://www.ombudsman.europa.eu/atyourservice/interactiveguide.faces