According to EIB website, the project will support the development plan of the Amphia hospital, a regional hospital located in Breda, the Netherlands which originated from the merger in 2001 of three existing facilities. The project involves the construction of a new purpose-built hospital over the period 2016-2021 and will allow the promoter to consolidate activities, and facilitate the quality and efficiency improvements necessary in order to maintain its positioning in an evolvingand competing market. The project also includes the renovation of existing buildings and the upgrade of information and communication technology (ICT) systems. The project will deliver efficiencies by combining the existing facilities into a new site. It will facilitate the integration of highly complex and largely multidisciplinary specialist medical care for the region. The new facility will also enhance the patient experience.
The overall environmental and social rating of the project is considered acceptable with minor negative residual impacts and eligible for the Bank’s financing.
No contact information provided at the time of disclosure.
ACCOUNTABILITY MECHANISM OF EIB
The EIB Complaints Mechanism is designed to facilitate and handle complaints against the EIB by individuals, organizations or corporations affected by EIB activities. When exercising the right to lodge a complaint against the EIB, any member of the public has access to a two-tier procedure, one internal - the Complaints Mechanism Office - and one external - the European Ombudsman. A complaint can be lodged via a written communication addressed to the Secretary General of the EIB, via email to the dedicated email address firstname.lastname@example.org, by completing the online complaint form available at the following address: http://www.eib.org/complaints/form, via fax or delivered directly to the EIB Complaints Mechanism Division, any EIB local representation office or any EIB staff. For further details, check: http://www.eib.org/attachments/strategies/complaints_mechanism_policy_en.pdf
When dissatisfied with a complaint to the EIB Complaints Mechanism, citizens can then turn towards the European Ombudsman. A memorandum of Understanding has been signed between the EIB and the European Ombudsman establishes that citizens (even outside of the EU if the Ombudsman finds their complaint justified) can turn towards the Ombudsman on issues related to 'maladministration' by the EIB. Note that before going to the Ombudsman, an attempt must be made to resolve the case by contacting the EIB. In addition, the complaint must be made within two years of the date when the facts on which your complaint is based became known to you. You can write to the Ombudsman in any of the languages of the European Union. Additional details, including filing requirements and complaint forms, are available at: http://www.ombudsman.europa.eu/atyourservice/interactiveguide.faces