According to the bank website, a substantial part of public investment in the economy is spent through public procurement, and on average, it represents 14 % of the GDP in the Member States of the European Union. Public procurement is a key element of the investment process in the public sector and has a strong impact on citizens and society, given that public services funded and procured by governments provide for the most urgent and/or basic needs of citizens, such as healthcare, education, and public infrastructure. Transparency in public procurement is essential to ensure the efficiency and accountability of contracting suppliers for the provision of public services. Proper transparency and accountability of public spending rely on fair competition in selecting commercial suppliers to deliver public contracts, tracking the financial aspects of procurement as well as monitoring the quality of public services delivered by suppliers and contractors under public contracts.
EBRD project enquiries not related to procurement:
Tel: +44 20 7338 7168
ACCESS TO INFORMATION
You can request information by emailing: firstname.lastname@example.org or by using this electronic form: https://www.ebrd.com/eform/information-request
ACCOUNTABILITY MECHANISM OF EBRD
The Project Complaint Mechanism (PCM) is the independent complaint mechanism and fact-finding body for people who have been or are likely to be adversely affected by an European Bank for Reconstruction and Development (EBRD)-financed project. If you submit a complaint to the PCM, it may assess compliance with EBRD's own policies and procedures to prevent harm to the environment or communities or it may assist you in resolving the problem that led to the complaint through a dialogue with those implementing the project. Additionally, the PCM has the authority to recommend a project be suspended in the event that harm is imminent.
You can contact the PCM at: email@example.com or you can submit a complaint online using an online form at: http://www.ebrd.com/eform/pcm/complaint_form?language=en
You can learn more about the PCM and how to file a complaint at: http://www.ebrd.com/work-with-us/project-finance/project-complaint-mechanism.html