AlphaCredit (IDBI-13150-01)

  • Colombia
Geographic location where the impacts of the investment may be experienced.
Financial Institutions
  • IDB Invest (IDBI)
International, regional and national development finance institutions. Many of these banks have a public interest mission, such as poverty reduction.
Project Status
Stage of the project cycle. Stages vary by development bank and can include: pending, approval, implementation, and closed or completed.
Bank Risk Rating
Environmental and social categorization assessed by the development bank as a measure of the planned project’s environmental and social impacts. A higher risk rating may require more due diligence to limit or avoid harm to people and the environment. For example, "A" or "B" are risk categories where "A" represents the highest amount of risk. Results will include projects that specifically recorded a rating, all other projects are marked ‘U’ for "Undisclosed."
Voting Date
May 11, 2020
Date when project documentation and funding is reviewed by the Board for consideration and approval. Some development banks will state a "board date" or "decision date." When funding approval is obtained, the legal documents are accepted and signed, the implementation phase begins.
Alpha Capital, S.A.S. (“AlphaCredit”)
A public entity (government or state-owned) provided with funds or financial support to manage and/or implement a project.
  • Education and Health
  • Finance
The service or industry focus of the investment. A project can have several sectors.
Investment Type(s)
The categories of the bank investment: loan, grant, guarantee, technical assistance, advisory services, equity and fund.
Investment Amount (USD)
$ 40.00 million
Value listed on project documents at time of disclosure. If necessary, this amount is converted to USD ($) on the date of disclosure. Please review updated project documents for more information.
Project Cost (USD)
$ 40.00 million
Value listed on project documents at time of disclosure. If necessary, this amount is converted to USD ($) on the date of disclosure. Please review updated project documents for more information.
Primary Source

Original disclosure @ IDBI website

Updated in EWS Sep 29, 2020

Disclosed by Bank Sep 18, 2020

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Project Description
If provided by the financial institution, the Early Warning System Team writes a short summary describing the purported development objective of the project and project components. Review the complete project documentation for a detailed description.

"The Project is aimed at providing Colombian company Alpha Capital, S.A.S. (“AlphaCredit”) with financing for an equivalent of up to US$ 40 million in Colombian pesos with a 5-year tenor and two years of grace and quarterly amortization. The transaction will be guaranteed by the Mexico-based company Alpha Holding, S.A. de C.V. The proceeds of the Project will be used to support AlphaCredit grow their credit line for the self-employed and pensioners in the healthcare and education sectors, etc. They are also meant to support their small- and medium-sized enterprise (“SMEs”) portfolio in Colombia. IDB Invest will support the Project with technical assistance to identify service additionalities".

People Affected By This Project
People Affected By This Project refers to the communities of people likely to be affected positively or negatively by a project.

1. Scope of the Environmental and Social Review. The environmental and social ("E&S") review of the proposed transaction involved a desk review of the client's information and portfolio as well as telephone calls with the E&S team. IDB Invest reviewed the Company's internal organization, policies, code of conduct and ethics, and stakeholders in order to assess their ability to manage the E&S risks of the loans to be granted by AlphaCredit. This transaction will help expand the SME portfolio in Colombia, as well as go on supporting the self-employed and pensioners with middle- and lower-income levels.

2. Environmental and Social Categorization and Rationale. The proposed transaction is classified as IF-3 as per IDB Invest's Sustainability Policy. The intended transactions have low risk and the proceeds will be used for loans in COPs that break down per product type as follows: less than US$ 1 million for salary advances and personal loans; US$ 17.5 million for consumption; US$ 259 million for leases, and US$ 420 million for working capital. Working capital loans for SMEs are mainly for wholesalers (over 50%), followed by mass media companies (19.2%), telephone and accessories sellers (15.4%), and computers and accessories sellers (14.8%), which jointly account for 1% of the overall portfolio in Colombia.

Loan beneficiaries will be channeled through the Colombian platforms "Bontu" or "Vive App," which offer financial solutions for self-employed workers, such as Uber and Cabify drivers, and micro-businesses using Amazon to sell their products. This transaction also seeks to promote the following products in Colombia: (i) working capital for self-employed professionals (taxi drivers, hairdressers, etc.), (ii) working capital for micro-, small and mid-sized businesses through an agreement with Amazon to manage their sales, and (iii) credit for pensioners (financial inclusion) mainly to cover their medical expenses.

3. E&S Risks and Impacts. The main E&S risks of this Project are associated with the financial institution's capacity to identify and manage the E&S risks associated with its lending activities. The potential risks linked with the main lending activities include the efficient use of resources (water, energy, materials), the creation of emissions, the generation of waste, child labor and legal noncompliance.

Due to the pandemic, AlphaCredit's exclusion list was reviewed to include new sectors with increased risks, such as utilities, trade, food and beverage. Customer service is managed through the Company's contact center, which deals with the customers' queries and questions across channels (websites, e-mail, chat, telephone and social media). They have a dedicated telemarketing team for this. Complaints handling is monitored, and information about the number of complaints received, the resolution rate and the response time is consolidated; customer satisfaction surveys are also performed, and branches have signs with the contact information.

Finally, AlphaCredit maintains internal practices to reduce the use of resources (paper), as well as workers' grievance mechanism, a code of conduct in the website, and an ethics committee. Internal controls are in place and work conditions are safeguarded. The grievance mechanism is managed by Deloitte, which prepares reports addressed to the ethics committee, maintains the related documents and ensures transparency.

4. Mitigation Measures. As part of the loan assessment process, the Compliance area identifies whether the loan-receiving activities involve the environment; if so, the clients are required to comply with the applicable country and sector-specific regulations. AlphaCredit has also implemented financial education programs to educate their clients on the risks of being overindebted and to make sure they do not get exposed to it. The program involves informative material and webinars with financial tips and information about how to use a loan, how to apply for one, how to manage it, how to grow sales for SMEs, etc.

AlphaCredit will be required to ensure that all supported loans comply with IDB Invest's Exclusion List and applicable E&S local laws. To enable the Borrower to understand IDB Invest's requirements better, AlphaCredit will be required to complete IDB Invest's online training course on Environmental and Social Risk Management.

5. Environmental and Social Action Plan (ESAP): N/A

Contact information For project inquiries, including environmental and social questions related to an IDB Invest investment, please contact the client (see the Investment Summary above) or email IDB Invest As a last resort, affected communities can request access to the IDB Invest Independent Consultation and Investigation Mechanism by writing tomecanismo@iadb.orgorMICI@iadb.orgby calling +1(202) 623-3952.

Investment Description
Here you can find a list of individual development financial institutions that finance the project.
Private Actors Description
A Private Actor is a non-governmental body or entity that is the borrower or client of a development project, which can include corporations, private equity and banks. This describes the private actors and their roles in relation to the project, when private actor information is disclosed or has been further researched.

The company ALPHA CAPITAL SAS is located in BOGOTA and its postal address is CARRERA 14 94 81, BOGOTA, BOGOTA. ALPHA CAPITAL SAS is incorporated as a SIMPLIFIED COMPANY BY SHARES.

The activity to which the company ALPHA CAPITAL SAS is engaged is Portfolio purchase or factoring activities.The latest update of The data of the company ALPHA CAPITAL SAS has been on September 26, 2020.

Commercial information of ALPHA CAPITAL SAS
Sales registered during 2019 have been increasing compared to the previous year. The results of the company during 2019 have been decreasing compared to the previous year. Assets registered during 2019 have been increasing compared to the previous year. 

Private Actor 1 Private Actor 1 Role Private Actor 1 Sector Relation Private Actor 2 Private Actor 2 Role Private Actor 2 Sector
- - - - Alpha Capital SAS Buyer -

Contact Information
This section aims to support the local communities and local CSO to get to know which stakeholders are involved in a project with their roles and responsibilities. If available, there may be a complaint office for the respective bank which operates independently to receive and determine violations in policy and practice. Independent Accountability Mechanisms receive and respond to complaints. Most Independent Accountability Mechanisms offer two functions for addressing complaints: dispute resolution and compliance review.


Daichi Tsuchihashi

Client Contact Name: Maria Munoz
Title: Head of Funding and Investor Relations
Telephone: +52 (55) 4170-4251


You can submit a request for information disclosure at:


The Independent Consultation and Investigation Mechanism (MICI) is the independent complaint mechanism and fact-finding body for people who have been or are likely to be adversely affected by an Inter-American Development Bank (IDB) or Inter-American Investment Corporation (IDB Invest)-funded project. If you submit a complaint to MICI, they may assist you in addressing the problems you raised through a dispute-resolution process with those implementing the project and/or through an investigation to assess whether the IDB or IDB Invest is following its own policies for preventing or mitigating harm to people or the environment. You can submit a complaint by sending an email to You can learn more about the MICI and how to file a complaint at,1752.html (in English) or,1752.html (Spanish).

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